*LONG BUT WORTH READING. FOR THOSE NOT HAVING TIME PLEASE GO TO CONCLUSION GIVEN AT THE END*

( *Shared By – Brig Dhananjay Vinayak Vidwans (Retd)*)

1. Very recently we were able to solve a case of migration to SPARSH of an EME officer who retired in 2003.
2. The officer received a SMS from his bank that *Rs xxxxx has been credited on xxJul 2023 by NEFTINWARD RBIXXXXX/PRINCIPAL CO* of Jul 2023.
3. The officer referred the SMS to me, it was evident that he had been migrated to SPARSH. I suggested that we wait for a fortnight for the userid and Pw. No userid and Pw were received in 15 days ( and would not have been received at all ( came to know later ) since the mobile number in use was not registered in ePPO / SPARSH database).
4. After waiting for 15 days and no userid and Pw, we set to take action for SPARSH registration.
5. The first task was to upload the Aadhar number of the officer as it was not available with SPARSH. We had to wait for a week for the Aadhar number to be approved by ORO(MP5) /RODRA.
6. After that the mobile number linked to Aadhar was required to be uploaded since it was not available with SPARSH ( Later on we came to know that an old number was present in the SPARSH database but was not in use by the officer and not linked to Aadhar). Since the old out of use mobile number was present in SPARSH we could not proceed with the Aadhar authentication and had to use the secret question option in which the bank account number, personal number, date of retirement and the Aadhar number were required to be input.
7. After approval of the mobile number we could then get the SPARSH PPO number and able to login with the forgot password option.
8. Subsequently the change of password and declaration were esigned.
9. After that the pension slip, PDV and Corr PPO were downloaded.
10. The whole process took 25 days in all.
11. The task of updating / correcting the information in the PDV is required to be undertaken on priority by the officer.

*CONCLUSION* –
*a. Officers should register and/or update RODRA data*.
*b. For those who have not been migrated should check their Bank Passbook for the description of pension paid entry for the following words NEFTINWARD RBIXXXXX/PRINCIPAL CO*